The Tracket Journal

Field notes on running a real business.

Product launches, customer stories, opinions on operations, and the occasional rant about why your CRM still doesn't talk to your books.

Atlas v4.0 launch — the unified customer graph
PRODUCT/APR 30, 2026/12 MIN READ

Atlas v4.0: a single graph for every customer.

After three years of quiet engineering, every Tracket app now reads from and writes to one canonical record per customer. Here's why we rebuilt the foundation, what changes for you, and what's coming next.

Tomás Reis
CO-FOUNDER & CTO
Read post
Why your sales forecast is wrong
Why your sales forecast is wrong (and what to do about it).
DEVON AKINS · 8 MIN
Payroll, the unsexy app we're proudest of
Payroll, the unsexy app we're proudest of.
YUKI HARA · 6 MIN
How Saurashtra Foods cut nine SaaS subscriptions
How Saurashtra Foods cut nine SaaS subscriptions.
EDITORIAL · 11 MIN
A defence of the boring CRM
A defence of the boring CRM.
INÊS CARVALHO · 5 MIN
SOC-2, ISO 27001, and how we sleep at night
SOC-2, ISO 27001, and how we sleep at night.
RAJ MOHAN · 9 MIN
42 open roles across Tracket
42 roles: who we're hiring and why.
MARCUS DOYLE · 4 MIN
Changelog

Shipped recently.

v4.0.12

Atlas duplicate-merge UI

You can now review proposed merges in batch with side-by-side diff. Undo any merge for 30 days.

v4.0.10

CRM forecast snapshots

Snapshots are now locked automatically at end of quarter and exposed in the Reports app for variance tracking.

v4.0.07

Books · multi-entity rollups

Roll up to nine entities and four currencies in a single P&L. Enterprise plans only.

v4.0.04

Desk · helpbot v2

The helpbot now searches across your private knowledge base and confidence-scores its answers before posting.

v4.0.00

Atlas — the unified graph

Three years in the making. Every record, every app, one canonical entity. Read the launch →

A monthly note from the team.

One email per month. Product updates, a customer story, no growth hacks.