Tracket Survey COMMUNICATION

NPS, CES and ad-hoc — auto-attached to records.

5 modules for NPS, CES and ad-hoc research. Distributions via email, SMS, in-app and link. Detractors auto-route to Customer Success.

What it does

Built around the things you'd actually use it for.

01

NPS with industry benchmarks

02

CES + custom rating scales

03

Distribution via email, SMS, in-app

04

Detractor routing to CSM queue

01 / Feature

Built for the way you actually work

Tracket Survey is part of the unified suite, wired into Atlas, available in Hindi/Gujarati/French/English, and tuned for Indian and Canadian compliance from day one.

  • Atlas-native - no integration to maintain
  • Bilingual EN/FR + Hindi/Gujarati support
  • Mobile + desktop + offline-capable
  • Audit-ready logs and exports
Feature 1 illustration
02 / Feature

Multi-locale, multi-currency

INR for Indian customers, CAD for Canadian customers, USD for cross-border. Tax handling switches automatically - GST in India, GST/HST/PST/QST in Canada. Multi-language interfaces.

  • INR + CAD + USD on one workspace
  • India + Canada tax engines
  • Hindi, Gujarati, Marathi, French UIs
  • Per-region data residency
Feature 2 illustration
03 / Feature

Compliance built in, not bolted on

India: GST, e-Invoice, TDS, PF/ESIC, DPDP Act. Canada: GST/HST/PST, T4, ROE, PIPEDA, Quebec Law 25. PHIPA available on Enterprise.

  • GST + e-Invoice + TDS
  • PF / ESIC / Professional Tax
  • GST/HST/PST/QST per province
  • PIPEDA + Quebec Law 25 + DPDP
Feature 3 illustration
vs. the alternatives

Tracket Survey vs. Zoho, SAP, Oracle.

An honest comparison. Prices and features as of 2026 - check vendor sites for the latest.

Tracket Zoho SAP Oracle
Starts at₹ 1,499/moFrom ₹ 1,300/moCustom
Atlas CRM integrationNativeSame suiteCustomCustom
Hindi / Gujarati / MarathiYesYesLimitedLimited
Bilingual FrenchYesLimitedYesYes
GST + e-Invoice / IRNNativeYesCustomCustom
CRA + T4 / ROENativeLimitedYesYes
PIPEDA + Quebec Law 25YesYesYesYes
Mobile nativeYesYesYesYes
Integrations

Plays nicely with the tools you keep.

Atlas
Razorpay
Stripe
Interac
WhatsApp
Slack
Microsoft 365
Google Workspace
Zapier
Webhooks
Email
Mobile
Customer · COO Â
Tracket gave us one platform for what we used to run on five.
Hetal Bhatt
COO · SAURASHTRA FOODS · RAJKOT
Read case study
Built for India + Canada

Local where it matters.

🇮🇳 INDIA

Hindi/regional language surveys, NPS benchmarking against Indian SaaS / D2C industry data, WhatsApp distribution.

₹1,499/user/mo Standard

🇨🇦 CANADA

Bilingual EN/FR, Canadian benchmarks, AODA-compliant, Quebec Law 25 consent for unsolicited surveys.

CAD $29/user/mo Standard

Replaces SurveyMonkey, Typeform, Qualtrics, AskNicely.

FAQ

Frequently asked.

NPS benchmarks?
Yes. Indian and Canadian benchmarks per industry — SaaS, D2C, retail, financial services, healthcare. Updated quarterly.
Distribution?
Email, SMS, WhatsApp, in-app, public link. Auto-route detractors to CSM queue.
Multilingual?
Yes. One survey, multiple language versions. Auto-detected from respondent profile or browser.
Atlas attachment?
Every response auto-attaches to the customer record. Trends visible per-customer over time.

Try Survey free for 30 days.

No credit card. Full suite. White-glove migration if you want it.

Start free See pricing