Chat that knows who is on the page.
On-site chat widget with helpbot first-line, agent handoff, visitor history and proactive triggers. 10 modules covering routing, hours, audio and video.
Built around the things you'd actually use it for.
Helpbot v2 first-line with confidence scoring
Visitor history + Atlas record on every chat
Proactive triggers based on page, intent, plan
Mobile, audio, screen-share for Pro & Enterprise
Built for the way you actually work
Tracket Live Chat is part of the unified suite, wired into Atlas, available in Hindi/Gujarati/French/English, and tuned for Indian and Canadian compliance from day one.
- ✦ Atlas-native - no integration to maintain
- ✦ Bilingual EN/FR + Hindi/Gujarati support
- ✦ Mobile + desktop + offline-capable
- ✦ Audit-ready logs and exports
Multi-locale, multi-currency
INR for Indian customers, CAD for Canadian customers, USD for cross-border. Tax handling switches automatically - GST in India, GST/HST/PST/QST in Canada. Multi-language interfaces.
- ✦ INR + CAD + USD on one workspace
- ✦ India + Canada tax engines
- ✦ Hindi, Gujarati, Marathi, French UIs
- ✦ Per-region data residency
Compliance built in, not bolted on
India: GST, e-Invoice, TDS, PF/ESIC, DPDP Act. Canada: GST/HST/PST, T4, ROE, PIPEDA, Quebec Law 25. PHIPA available on Enterprise.
- ✦ GST + e-Invoice + TDS
- ✦ PF / ESIC / Professional Tax
- ✦ GST/HST/PST/QST per province
- ✦ PIPEDA + Quebec Law 25 + DPDP
Tracket Live Chat vs. Zoho, SAP, Oracle.
An honest comparison. Prices and features as of 2026 - check vendor sites for the latest.
| Tracket | Zoho | SAP | Oracle | |
|---|---|---|---|---|
| Starts at | ₹ 1,499/mo | From | ₹ 1,300/mo | Custom |
| Atlas CRM integration | Native | Same suite | Custom | Custom |
| Hindi / Gujarati / Marathi | Yes | Yes | Limited | Limited |
| Bilingual French | Yes | Limited | Yes | Yes |
| GST + e-Invoice / IRN | Native | Yes | Custom | Custom |
| CRA + T4 / ROE | Native | Limited | Yes | Yes |
| PIPEDA + Quebec Law 25 | Yes | Yes | Yes | Yes |
| Mobile native | Yes | Yes | Yes | Yes |
Plays nicely with the tools you keep.
Tracket gave us one platform for what we used to run on five.
Local where it matters.
WhatsApp Business as the default channel — chat starts on the website, continues on WhatsApp seamlessly. Hindi, Gujarati and Marathi auto-detection from visitor IP. UPI payment links inline. India-tuned helpbot with regional spelling tolerance.
₹1,499/user/mo Standard
Bilingual French/English with proper Quebec accent variations. Visitor history respects PIPEDA — IP and behavioural data with consent only. Canadian time zone routing (ET, CT, MT, PT).
CAD $29/user/mo Standard
Replaces Intercom, Drift, Tawk.to, Freshchat.
Frequently asked.
Try Live Chat free for 30 days.
No credit card. Full suite. White-glove migration if you want it.